Payment Center/Utility Billing

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Utility Reconnect Procedure
If you were shut off due to non-payment, follow these instructions to be reconnected.
-Before 3PM (Monday-Friday), bill must be paid in full plus a $25.00 reconnect fee. Call 618.282.2315
-Between 3PM-4PM (Monday-Friday), bill must be paid in full plus a $100.00 reconnect fee. Call 618.282.2315
-Any other time than above, bill must be paid in full plus a $100.00 reconnect fee (proof must be given to on-call utility worker). Call 618.282.3339

*If you need assistance paying your utility bill, Western Egyptian LIHEAP may be able to help. Click here or call 618.445.5231 for more information.

Online Payment Options

1. City of Red Bud Utility Portal
For payments made directly through a checking or savings account, there is a $1 fee. For credit or debit card payments, there is a 2.9% fee plus 30 cents. The City does not receive any revenue from the fee.

2. E-Pay through the office of the Illinois State Treasurer
For payments made directly through a checking or savings account, there is a 50 cent fee. For credit or debit card payments, there is a 2.25% fee. The City does not receive any revenue from the fee.

Our Community Connect Utility Portal

ACCESS ILLINOIS E-PAY

Other Ways to Pay Your Utility Bill:

In Person/Over the Phone
Payments may be made at City Hall Monday through Friday from 7:30AM-4PM. City Hall is located at 200 East Market Street. City Hall may be reached at (618) 282-2315. We accept cash, check, debit card or credit card payments.
*A 2.25% transaction fee is added to debit and credit card payment amounts. The City does not receive any revenue from the transaction fee.

Utility Drop Box
Place a check and your utility stub in the drop box located at the south end of the City Hall parking lot.

Auto Debit
Payment may be made by direct debit (ACH) from your checking or savings account. Your utility bill will be paid automatically on the 22nd of every month. You will continue to receive a utility bill so you will always know how much your account will be debited. There is no additional fee to use this service.

auto debit form

By Mail
Send your payment to:
City of Red Bud
200 East Market Street
Red Bud, IL 62278
*Note: The City of Red Bud is not responsible for delayed or lost payments sent through the United States Postal Service.

Banking Options
Payments may be made in person with cash or check at any Red Bud bank. Those payments are then forwarded to the City of Red Bud on a daily basis.

Payment may be made through online banking.
Note: Please allow extra time for the City to receive these payments. The bank sends the payments through the United States Postal Service in batches so they will not be received the day the payment is made.

Budget Billing
Budget billing sign up happens twice a year, in April and September. It is available for all qualifying customers. To qualify, a customer must have at least one year of utility services through the City of Red Bud. Budget billing amounts are based on the past utility services received from April 1st thru March 30th or September 2nd thru August 31st.

Budget Billing Form