Payment Center/Utility Billing

To pay your utility bill, click here.

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Utility Reconnect Procedure
If you were shut off due to non-payment, follow these instructions to be reconnected.
-Before 3PM (Monday-Friday), bill must be paid in full plus a $25.00 reconnect fee.
-Between 3PM-4PM (Monday-Friday), bill must be paid in full plus a $100.00 reconnect fee.
-Any other time than above, bill must be paid in full plus a $100.00 reconnect fee (proof must be given to on-call utility worker).

*If you need assistance paying your utility bill, Western Egyptian LIHEAP may be able to help. Click here or call 618.445.5231 for more information.

Utility bills are mailed out on the 15th of each month. Billing is for the usage of the previous month. Utility bill must be paid in full by the last day of the month to avoid late fees.
The City is not responsible for lost or late payments as a result of the United State Postal Service. Shut off notices are mailed out on the 5th of the following month. Shut off day is the 10th of the month.

*Any payment received late is subject to the fees and penalties as outlined in the city ordinances.

Utility Regulations, Rates and Fees

UTILITY BILLING CLERK
Barb Moeller
200 East Market Street
Red Bud, IL 62278

Hours: Monday-Friday 7:30AM-4PM
☎ 618.282.2315
🖷 618.282.4344

Ways to Pay Your Utility Bill:

In Person/Over the Phone
Payments may be made at City Hall Monday through Friday from 7:30AM-4PM. City Hall is located at 200 East Market Street. City Hall may be reached at 618.282.2315. We accept cash, check, debit card or credit card payments.
*A transaction fee is added to debit and credit card payment amounts. We do not receive any revenue from the transaction fee.

Utility Drop Box
Place a check and your utility stub in the drop box located at the south end of the City Hall parking lot.

Auto Debit
Payment may be made by direct debit (ACH) from your checking or savings account. Your utility bill to be paid automatically on the 22nd of every month. You will continue to receive a utility bill so you will always know how much your account will be debited.

auto debit form

Online Payment
Payments may be made by credit card via the internet. The City of Red Bud has partnered with the office of the Illinois State Treasurer. E-Pay will allow you to make your utility payment over the internet with cardholders of Visa, MasterCard, American Express and Discover card brands. A transaction fee is added to the payment amount for the convenience of the internet service. We do not receive any revenue from the convenience fee.

By Mail
Send your payment to:
City of Red Bud
200 East Market Street
Red Bud, IL 62278

Banking Options
Payments may be made with cash or check at any Red Bud bank.
Note: Please allow extra time for the City to receive these payments. The bank sends the payments through the United States Postal Service in batches so they will not be received the day the payment is made.

Budget Billing
Budget billing sign up happens twice a year, in April and September. It is available for all qualifying customers. To qualify, customer must have at least one year of utility services through City of Red Bud. Budget billing amount is based on the past utility services received from April 1st thru March 30th or September 2nd thru August 31st.

ACCESS ILLINOIS E-PAY

budget_billing_form.pdf
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